What type of internet connection will I need for the exam?
A speed of at least 10 Mbps is recommended. You may want to test your internet speed before the exam. You can do so by using one of the following tests:
A speed lower than 10 Mbps will not ensure optimal performance during the exam. You are recommended to find a better internet connection prior to beginning your exam.
Is there a tutorial I can take?
Yes. You have access to an exam interface tutorial. We highly recommend that you take the exam tutorial before the exam, so you can become familiar with the exam interface.
Please note, the questions in this tutorial have nothing to do with the questions you will encounter on the exam – the exclusive goal of the tutorial is to familiarize yourself with the software you will be using to write your exam and test whether your computer set up is compatible with the exam.
You can access the tutorial as many times as you wish and the time will not affect the time available for your exam.
Who can I contact if I need assistance before or during the exam?
Where can I find instructions ON how to navigate the online exam?
We highly recommend that you take the exam tutorial before the exam (see the previous question). The tutorial will ensure that you become familiar with the exam interface.
Please find below a summary of the navigation features that the tutorial will familiarize you with:
Skip questions by clicking on “Go to next question” button:
Bookmark questions by clicking the "Bookmark / Ribbon" icon in the top toolbar on the computer screen:
Retrieve unanswered or bookmarked questions by selecting one of the following buttons in the top toolbar on the computer screen:
Review and change your responses until you have clicked the "Submit exam" button at the end of the examination:
How can I enlarge the font of the exam questions?
You can click on this icon to enlarge the font . Alternatively, you can change your browser settings.
IMPORTANT?
When you are ready to submit the exam, make sure that you click the “Submit exam” button at the end of the exam before the time expires.
If you do not click the “Submit exam” button before the time expires, your exam will result as “not submitted” and you will have to rewrite it.
Please note that once you have clicked the “Submit exam” button at the end of the examination, you will not be able to review and change your responses.
. Alternatively, you can change your browser settings.